Job Opening

Project Manager – HCT CA, Los Angeles

About the job

Basic Function

This position will be responsible for managing customer relations and projects through direct contact with customers and factories. The selected candidate will be an integral point person responsible for maintaining ongoing contact with sales staff, clients and internal cross-functional teams to develop and maintain all aspects of a customer’s launch, including but not limited to Cost, Aesthetic targets, Technical, Quality and Timing.



  • Source components and negotiate with existing supplier base, accounting for variables including capability, costing, quality assurance, etc.
  • Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
  • Ensure production is properly executed by establishing packaging standards and defect ranges with the customer.
  • Apply knowledge of package development practices and processes to best meet client needs.
  • Handling administrative duties including issuing program quotations, developing and managing timelines, keeping customer files, and issuing Purchase Orders.
  • Set pricing agreements with customers.
  • Use strong problem-solving skills to answer customer questions and resolve quality issues.
  • Accurately quote transit costs to customers
  • Use appropriate verification techniques to manage changes in project scope, schedule and costs
  • Holds meetings with customers independently and with salespeople
  • Holds meetings with designers and engineers for renderings/sketches
  • Manage full turnkey projects including packaging development; formula development to ensure execution and delivery of products
  • Ensure clients abide by timing in both formula and packaging development
  • Provide commentary/feedback on product and packaging submissions to guide the client towards end development
  • Review development samples, QA pcs and production samples
  • Perform other duties as assigned.



Degree: Bachelor’s Degree Preferred



  • Minimum 3 years experience in a Project Management role
  • Strong organizational skills with the ability to manage upwards of 5 to 10 main projects with auxiliary projects exceeding 20 to 30 projects simultaneously
  • Friendly personality; able to communicate with clientele while functioning in a team environment
  • Proficiency in Outlook, Excel and Word is required
  • Ability to function in fast pace environment and succeed under continually changing conditions
  • Knowledge of cosmetics/skincare is helpful but not necessary
  • Knowledge of plastics manufacturing is helpful but not required
  • Ability to take direction and process solutions critically
  • Strong verbal/written communication skills are essential


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